As Pakistan continues its digital transformation in the financial sector, a wave of confusion and concern has swept across the country following viral social media reports suggesting that biometric verification will soon become mandatory for all mobile wallet users.
According to unverified messages circulating widely on WhatsApp, Facebook, and X (formerly Twitter), users of popular digital payment platforms JazzCash and Easypaisa must complete fingerprint-based biometric verification by July 1, 2025, or risk losing access to their funds. The reports further claim that accounts not registered in the actual user’s name — including those of deceased individuals or accounts operated informally by relatives — will be frozen permanently if not verified in time.
The rumors have particularly alarmed users in rural areas and low-income communities, where mobile wallets play a crucial role in facilitating day-to-day transactions. Many individuals in these areas manage accounts on behalf of family members due to convenience, illiteracy, or lack of mobile access.
Mobile wallet services like JazzCash and Easypaisa have seen tremendous growth in recent years. As of 2025, more than two-thirds of Pakistan’s retail payments are now being processed digitally — a significant leap from just a few years ago. Authorities have encouraged this shift to improve transparency, financial inclusion, and reduce cash-based irregularities.
However, despite the widespread circulation of these messages, no formal announcement or official press release has been issued by the State Bank of Pakistan (SBP) to confirm the enforcement of biometric verification by the alleged deadline.
In previous years, the SBP has indeed promoted biometric verification as a measure to enhance financial security, prevent fraud, and curb the misuse of mobile financial services. The central bank has also introduced reforms to strengthen the digital payments ecosystem in Pakistan. However, without an official directive, the recent viral warnings remain speculative.
Consumers and digital finance experts have urged authorities to clarify the situation promptly, to prevent panic and misinformation. Many are calling on JazzCash, Easypaisa, and the State Bank to issue clear guidance — especially as July 1 approaches — to reassure the public and avoid disruptions in financial access.
Meanwhile, digital wallet users are advised to remain cautious of unverified messages, and to rely only on official announcements from the platforms or regulatory authorities.
For now, the rumors remain unconfirmed, and users are encouraged to stay informed through authentic channels as Pakistan’s digital financial landscape continues to evolve.
