The Government of Punjab has taken a big step toward digital transformation by completely ending the old paper file system in the Civil Secretariat and all government offices.
Now, every official document and file will be managed through a digital platform called the e-Filing and Office Automation System (e-FOAS).
This system will help speed up government work and make it easier to track progress. Instead of moving paper files from one desk to another, everything will now be processed online.
Officials can send, review and approve documents instantly, saving both time and money. The government expects this change to save millions of rupees every year that were previously spent on paper, printing, and physical file handling.
Another key feature of e-FOAS is real-time tracking. It allows anyone in the workflow to see where a file is and who is handling it. The system also sends alerts when a file is delayed unnecessarily, helping improve accountability and reducing red tape.
By introducing this digital system, the Punjab government aims to create a faster, more transparent and more efficient way of working. It also ensures that public services are delivered without delay, benefiting both employees and citizens.
This shift marks an important milestone in the province’s journey toward modern governance. It reflects a strong commitment to innovation, efficiency and service delivery moving away from traditional paperwork toward a smarter, fully digital government system designed for today’s fast-paced world.
