Here is How E Khidmat Markaz Serving the People of Punjab

The procedure of applying for a domicile, birth certificate, identity card, or death certificate can be time-consuming and need an extensive list of documents.

Fortunately, this is no longer the situation in Punjab because of the establishment of “e-Khidmat Markaz,” or Citizen Facilitation and Service Centers, by the provincial government.

Let’s examine how the way people in Punjab interact with governmental institutions is changing as a result of these facilitation centers.

E-Khidmat Markaz

E-Khidmat Markaz concepts to integrate seventeen governmental services under one roof for citizens, easing Citizens vs. Governmental interphase.

These services include issuance of Birth Certificate, Marriage Certificate, Death Certificate, Divorce Certificate, Character Certificate, Motor Vehicle Registration, Token Tax Collection, Vehicle Transfer of Ownership, FARD, Learners Driving License, Traffic Fine Collection, Domicile Certificate, Issuance of CNIC, NADRA E-Sahulat, and Route Permit.

E-Khidmat Markaz Benefits

By easing every citizen’s concerns, E-Khidmat Markaz is altering the ways in which the government is conducted. Prior to the establishment of these facilitation centres, residents needed to complete a variety of time-consuming procedures and visit various government agencies to get these services.

However, thanks to the establishment of these public service centres throughout Punjab, residents can now conveniently access all 17 of the following services:

How E-Khidmat Center Is Helping Punjab People

• Reducing access distance.
• granting underserved groups access.
• introducing accountability, efficiency, and openness.
• streamlining the transactional processes.
• reducing expenses for the people.
• reducing the expense to the government (internal efficiency).
• raising tax income for the government
• increased index of public satisfaction.
• reducing the time, it takes for government and citizens to transact.
• delivering cutting-edge services.
• implementation of modernization and best practices.

How To Get the Most Out Of E-Khidmat Markaz?

The front desk employee will direct you if any documents are missing from the file you have brought to submit when you walk into the sleek and contemporary facility of an e-Khidmat Markaz.

Once you have the entire set of paperwork, the front desk employee will point you in the direction of an automated device that generates tokens for your specific service and turns.

Additionally, the e-khidmat center app allows you to pre-order a token. You must scan the QR code to receive the token if you have already made an appointment. After that is completed, you are then pointed toward the appropriate department.

For instance, if you desire a learner’s license, the traffic police department will receive your paperwork and specific information.

There is no need for manual form submission; the procedure is automated. A total of 17 government services are offered to the people of Punjab under one roof, including the Land Record Management Information System (LRMIS), a NADRA e-Sahulat center.

Services Offered at E Khidmat Markaz:

Let’s discuss a few important services offered at these public service centers.

Warehouse Construction Permit

In order to get a construction permit for a warehouse, you need to submit the following documents:

• Application Form (BB-1/BB-2, BB-3,BB-4)
• CNIC
• If applicable, the Power of Attorney
• Registry from Sub-Registrar
• Fresh Fard-e-Milkiat
• Undertaking of damages (E-stamp paper is of PKR 1200)
• Structure Stability Certificate
• 5 copies of construction plan
• Bank challan form (the amount is calculated on covered area per sq. ft.)

Documents Submission

You must pay a 5 percent construction plan charge when submitting the documents to cover the cost of reviewing the paperwork at that time. Delivery of the penalty letter will occur within 21 business days. The relevant Municipal Corporation of Lahore will provide this public service.

Domicile Certificate

You must pay PKR 200 in service fees in order to apply for a domicile. Within 16 working days, the domicile will be granted. When submitting, you must have the following documents:

Documents Required

• AC Verification Form
• Form ‘P’
• CNIC/B Form/Birth Certificate
• Affidavit
• Fresh passport size photographs
• Property documents/utility bills etc
• Bank challan form

Fard Issuance

Service fees for one, two, and three neighboring Khatonis or more are, respectively, PKR 50, PKR 100, and PKR 150. Within 30 minutes, the LRMIS Officer will issue your certificate.

CNIC Issuance

As there are NADRA e-Sahulat centres inside each e-Khidmat unit, you can also obtain your CNIC using e-khidmat markaz. The type of service you need will determine the service fees.

The delivery time is given below, regardless of whether it is urgent, regular, or executive. The following service fees are necessary, as stated on the e-Khidmat center’s website, and it will be granted by NADRA.