With the rapid rise of mobile financial services and digital wallets in Pakistan in the recent years, a growing number of people are shifting to cashless transactions for their everyday needs. In Pakistan, platforms like easypaisa and others have become key players in providing accessible and convenient financial solutions and increasing
However, as the use of these services has expanded, so has the need for enhanced security measures to protect users from fraud and misuse. Starting July 1, 2025, users of these platforms in Pakistan will be required to complete biometric verification as per State Bank of Pakistan’s regulations while making cash transactions through retailers.
As with any change in regulation, the social media bandwagon is quick to spread rumors and false statements. Here are some false rumors debunked.
No accounts will be blocked, and funds will remain safe!
The biometric verification requirement will not block any accounts and funds will remain safe! This new regulation has no impact on your accounts.
Will online transactions be impacted?
NO! Users will be able to carry their transactions online as normal.
So, what changes?
Our biometric enabled retail agents are available to support customers with their deposit and withdrawal post biometric verification at their locations. Non-biometric deposit or withdrawal will not be operational.
Why is this done?
State Bank of Pakistan’s biometric verification requirement will enhance the security of digital transactions and ensure that all deposits are safely and accurately processed.
As a user, this is actually a positive step aimed at bolstering security and ensuring safer transactions for you and the millions of mobile wallet users across the country. If you haven’t gotten your biometrics, you don’t need to panic – just get them done next time you visit a retailer and play your part in helping us build a safe digital financial ecosystem in Pakistan!
