While the world is well-versed in digital transformation, Pakistan has also been pushing the boundaries and making headlines in the digital space. Unfortunately or dare we say, fortunately, a global pandemic is what has stimulated this change. This is where Best Buy Mall (BBM) steps in – offering convenience and simplifying the process by digitizing and connecting businesses to other businesses and consumers. BBM delivers it all! From prepared meals to groceries, electronics to fashion apparel, their fleet delivers whatever the customer needs – right to their doorstep.
Wondering What Best Buy Mall Does Exactly?
The purpose of this hyperlocal digital mall is to connect local retailers to consumers, so that they can find whatever they possibly desire all under one roof. BBM does not replace traditional businesses, but helps existing brick and mortar stores go digital. The goal is to evolve with their customers and businesses, and provide assistance wherever they are lacking. BBM caters to their needs and wants, whether they wish to have their very own independent website, or be part of the BBM marketplace; everything is possible.
How Does Best Buy Mall Digitize Businesses?
From its inception until now, BBM’s vision and mission has been to digitize the local businesses. By doing so, they are able to bring the shop right to the customer’s doorstep. This was achieved by providing a complete digital transformation and solution to their partners. BBM offers everything, from an e-commerce platform to a customer success center, as well as dashboards that can connect directly to their client’s company websites. By sharing customer data with its partners, BBM is a first of its kind to provide a complete digital transformation to its clients, something that has not been done before on any similar e-commerce platform.
BBM has not slowed down in its quest to become bigger and better, and are committed to improving their operations, service to consumers and delivery model. Over the past two years they have successfully built a hyperlocal marketplace that is linked with numerous businesses. BBM provides its partners with SaaS, LaaS, managed e-commerce, customer success service, ERP and POS services. The app program, which is available on both iOS and Android, is simple to use, user friendly and maintains transparency throughout all steps of functioning.
What Else, You May Wonder?
Well, in order to maintain an organized system for delivery drivers and businesses, BBM has developed three apps. The BBM Business App, BBM Driver App and BBM Fleet Manager App, all maintain the smooth functioning of operations once the order has been placed by the customer. Complete digital transformation and smooth last mile deliveries remain the ultimate goal for BBM and its business partners. For this very reason, it is important to create a digital model for orders, storage and customer data management. Each app focuses on the management and tracking of the order, from when it is placed, to putting together the order, and using a different platform for riders to track their own progress. BBM provides a complete solution to its partners.
The Future For Best Buy Mall
As was mentioned in the previous article, BBM has embarked on the journey to go bigger and better. BBM is scaling other businesses as well, such as Universal Cuisines, in order to expand and grow in international and local markets.
