Customers who had booked their Proton Saga and Proton X70s as early as March this year will have to wait another two months, pending an improvement in Malaysia’s coronavirus situation.
The delay, which might now last up to seven months for new bookings, has severely harmed Al-Haj Automotive Private Limited, Proton’s Pakistani partner and a relatively new player in the car business.
Consumers are likewise dissatisfied with the development; the Proton Pakistan Facebook page has a slew of furious customers who have labeled the company’s actions as “unfair and unjust.”
One of the customers, who claimed to have booked his Proton Saga in March, sought a complete refund, claiming that he was tired up with the company’s delays.
The company published a statement in response to the event, stating that it was “sorry for the difficulty caused to consumers and vowed to regularize delivery before the end of the year.”
