In 1963, Saudia, the national airline of Saudi Arabia, visited Pakistan International Airlines (PIA) to learn from its successful working model. PIA, which was established in 1955, had quickly become a well-respected airline in the region.
The purpose of the visit was to understand and adopt PIA’s efficient operations, customer service, and overall management practices.PIA was known for its professionalism, high safety standards, and punctuality, making it an excellent example for other airlines to follow.
The exchange of knowledge and expertise between the two airlines helped Saudi Arabian Airlines improve its services and establish its own success story in the aviation industry.
