TouchPoint has reached an important milestone in its global journey with the international deployment of CADEPO – Cash & Cheque Deposit Solution, powered by QMatch, at Exim Bank in Djibouti (SA). This rollout, made possible through a strategic partnership with SPS Cash Handling Solutions, strengthens TouchPoint’s position as a trusted provider of intelligent deposit automation technology for financial institutions worldwide.
The deployment of CADEPO in Djibouti marks a new era of innovation for the region’s banking sector. As customer expectations rise, banks must deliver speed, security, and convenience. CADEPO supports these needs through advanced automation for both cash and cheque deposits. The solution offers multilingual support, making it accessible for diverse users, and combines physical touchpoints with digital workflows for a smooth, phygital banking experience.
CADEPO reduces branch traffic, cuts operational overhead, and improves the accuracy and safety of deposit handling. Its real-time processing, enhanced validation tools, and secure storage systems help banks serve customers faster while maintaining compliance and back-office efficiency. Customers benefit from a friendly interface, quicker transactions, and the assurance of fully secure processing.
The introduction of CADEPO at Exim Bank also highlights TouchPoint’s strength in customizing solutions for unique market needs. By working closely with SPS Cash Handling Solutions and regional banking teams, TouchPoint ensured seamless deployment, training, and operational support—helping the bank shift to automated deposit processing without interruptions.
This milestone reflects TouchPoint’s long-term commitment to bridging technological gaps in developing and emerging markets. As financial ecosystems modernize, the company continues to empower banks with scalable tools that improve branch operations, enhance customer experience, and optimize resources.
With the installation now live in Djibouti, TouchPoint is setting the foundation for further expansion across Africa. The company remains focused on delivering advanced deposit automation solutions that improve service quality and transform banking journeys.
By taking CADEPO across borders, TouchPoint reinforces its mission: creating seamless, secure, and intelligent deposit experiences for banks and customers worldwide.
