Uber, a ride-hailing service based in the United States, announced on Thursday that it will roll out a feature that will allow users in India to book rides over the messaging programme WhatsApp. The move might enable Uber to tap into WhatsApp’s more than 500 million users in India, which is controlled by Meta Platforms.
In a blog post, the ride-hailing company stated, “We’re launching a new feature this week that allows consumers to book an Uber ride through an official Uber WhatsApp chatbot.”
For the past eight years, the ride-hailing company has been functioning in the Asian country, and it is now available in 70 cities.
“Riders won’t have to download or use the Uber app anymore.” “Uber noted that everything from user registration to scheduling a ride and receiving a travel receipt will be controlled through the WhatsApp chat interface.”
it it’s done, next level of facilitation to customer.
Most of the customer using Watsapp, people who cannot understand UBER application understands, this the right application to integrate it.