JS Bank, one of the fastest growing banks in Pakistan, has launched JSense, the country’s first AI-powered banking chatbot integrated with the JS Bank mobile app. Built with advanced artificial intelligence and natural language processing, JSense provides instant, 24/7 assistance to customers.
JSense offers customers convenience for a wide range of needs including product information, transaction guidance, branch details, and account support, ensuring a seamless and intuitive experience directly within the app.
Speaking at the launch, Basir Shamsie, President and CEO, JS Bank, said: “Innovation has always been at the core of JS Bank’s journey. The launch of JSense reflects our commitment to adapt AI technology that truly benefits our customers and makes banking simpler for them. This launch marks our next step toward embracing a future driven by intelligent solutions and enhanced digital experiences.”
The introduction of JSense builds on JS Bank’s track record of innovation including Pakistan’s first WhatsApp banking service, mobile account opening, and instant digital payments. These initiatives reaffirm the Bank’s commitment to making banking smarter, faster, and more convenient for its customers.
With JSense, JS Bank continues to strengthen its position as one of Pakistan’s most forward-looking financial institutions, redefining customer experience through the power of technology.
