Customers of United Bank Limited have recently been left in the dark about bank transfers, bill payments, and online purchases that were delivered to them without their consent.
Scores of customers of one of Pakistan’s largest banks have complained that they have lost money in the last few days due to a technical fault with the bank’s services.
Debit card hacking, which is done by hijacking ATM machines, is one possible reason. When debit cards are entered into the machine, the information on them is dupliacted. The card’s key pins are also taken using key loggers, and the cards are then utilized on the internet.
Additionally, the bank’s employees informed the dissatisfied customers that services are experiencing problems and that the bank is working hard to resolve those problems.
Customers further stated that their cards had been temporarily disabled.
Many customers took to Twitter and other social media sites to express their dissatisfaction over the issue.
As per reliable sources, UBL’s data was stolen, allowing these transactions to take place. However, these claims were not independently verified.