Monday, October 2, 2023

Customer Claims Meezan Bank Asked Him to Show Software Degree as Proof for Payment Received for IT Services

Social media influencer Umar Mir recently took to Twitter to express his dismay over an alleged request made by Meezan Bank, urging him to provide his software degree as a prerequisite for receiving payment for IT services. Umar’s tweets highlighted his dissatisfaction with the bank’s behavior and raised questions about the legality of such a requirement. He sought advice on the possibility of taking legal action against Meezan Bank and tagged the State Bank of Pakistan for further clarification.

In his initial tweet, Umar expressed surprise at Meezan Bank’s demand for his software degree in order to process his payment for IT services. He followed up with another tweet, expressing frustration as the bank continued to insist on the submission of his degree, considering it an unnecessary and unreasonable request.

Seeking guidance, Umar reached out to the State Bank of Pakistan for clarification on the Pakistani law that mandates possessing a software degree to engage in freelancing. He questioned whether such a requirement was necessary for individuals working in the IT industry.

An update from Umar revealed that he involved resource persons from Meezan Bank’s Export of IT Services division to address the matter. However, they claimed to be unable to assist with the compliance department’s request for a software degree, stating it was beyond their control.

Taking a proactive approach, Umar formally launched a complaint against Meezan Bank, urging them to consider it a formal notice before he proceeds with involving the Pakistan Software Export Board (PSEB), the State Bank of Pakistan, or the Banking Mohtasib (Ombudsman) to address the issue.

It is important to note that Meezan Bank has yet to respond to Umar’s complaint, and the veracity of his claims cannot be verified at this stage. However, these concerns raised by a customer warrant further investigation to ensure transparency and fairness in banking practices.

Meezan Bank’s response and any subsequent actions from regulatory authorities or relevant organizations are awaited to determine the outcome of this dispute.

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