Dubai’s reputation for innovation extends to its public transport system. RTA continuously introduces new services to enhance commuters’ convenience. One such service is ‘Bus on Demand’. It allows residents and visitors to book a seat on a bus using their smartphones. This facility is currently available in Al Barsha (1, 2, 3), Al Nahda, Dubai Silicon Oasis, and Academic City.
The RTA website describes this service as the “ultimate ticket to hassle-free trips.” Similar to booking a taxi, passengers can reserve the service individually or as a group. To book, users simply need to specify their location and destination through the app. Moreover, the app provides information about the arrival time, boarding location, and the estimated travel time to the drop-off point.
Not only is the ‘Bus on Demand’ service smart and efficient, but it is also affordable. Passengers only need to pay Dh5 for their journey. However, for those traveling in a group, additional passengers will be charged a mere Dh4 each. With such budget friendly pricing, this service offers an excellent option for individuals and families seeking economical transportation within the designated zones.
To use this service, follow these steps
- Download the Dubai Bus on Demand smart app.
- Register for the service.
- Enter your payment details, either by credit card or NOL card.
- The app will display the bus’s location, seat availability, expected arrival time, and estimated travel time within the operational zone.
- After confirming the pickup and drop-off details, proceed to book the service.
- Payment can be made via the app using a credit card or by tapping a nol card on the onboard machines.
- Wait for the bus at the designated time, hop on board, and enjoy your hassle-free trip.
Clarification and Limitations
It is important to note that passengers can only travel within the same zone where their journey originated. The smart app provides the service area for each zone, and separate bookings are required for each trip within a specific zone.
With its user-friendly interface, affordable pricing, and convenient operation within designated zones, the ‘Bus on Demand’ service introduced by the RTA is undoubtedly a step towards revolutionizing public transportation in Dubai. So, whether you are a resident or a visitor, take advantage of this fantastic option to explore the city in a hassle free and cost effective manner.