Sunday, May 19, 2024

Here’s how You can Trace Your Lost or Stolen iPhone

If you lose your iPhone, iPad, or iPod touch or think it might be stolen, use Find My and protect your data.

Look for your device on a map

To locate your device, access iCloud.com/find and sign in or use the Find My app on another Apple device registered to you. If your device is not listed, it implies that Find My was not activated. However, you can still secure your account even if Find My was not enabled.

Mark as Lost

By marking your device as lost, you can activate a remote passcode to lock it, thus ensuring the safety of your data. This also deactivates Apple Pay on the misplaced device. Additionally, you can show a personalized message on the lost device that contains your contact details.

Report your missing device to local law enforcement

Law enforcement might request the serial number of your device. 

File a Theft and Loss claim

In case your lost iPhone has AppleCare+ with Theft and Loss coverage, you can request a replacement iPhone by filing a claim.

Remotely erase your device

Even after erasing a device that previously had iOS 15, iPadOS 15, or a later version installed, you can utilize Find My to locate the device or play a sound on it. Otherwise, you will lose the ability to find the device or produce sound after the erasure. If you possess AppleCare+ with Theft and Loss coverage, refrain from removing the device from your Apple ID or Find My.

Contact your wireless carrier

If the lost device is an iPhone or an iPad with cellular capability, inform your wireless carrier about the lost device. Request the carrier to deactivate your account to avoid any calls, texts, and data usage. If the device is included in your wireless carrier plan, you can make a claim.

Remove your missing device from your account

If you possess AppleCare+ with Theft and Loss, keep your misplaced iPhone connected to your Apple ID or Find My until your claim is sanctioned.

Go to appleid.apple.com to remove the missing device from your list of trusted devices.
 

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