Wednesday, June 19, 2024

Emirates Airline to Introduce World’s First Robotic Check-in at Airports

A portable robotic check-in system will be introduced by Emirates at airports in the country this year. In what is claimed to be a world-first, the system- called Sara- will speak at least six languages and help in everything from check-in to hotel bookings.

“We are the first airline globally that have introduced a portable check-in robot,” said Emirates COO, Adel Al Redha during a media round table. “It has not been done in any airport in the world. We will be the first one to use that robot that can complete all checking processes, including issuing a boarding pass that will be sent to your registered number or emails. So it’s one of its kind that we will be introducing it soon.”

Developed by Emirates in collaboration with their partners, the robotic check-in system is a fully locally produced machine including its hardware and software. According to Al Redha, over 200 of these systems will be functional in airports across the city over the next few years with the first ones expected to be rolled out in the next few months. “It is fully functional and available for use immediately,” he said. “We’re just waiting for the volume of the units to be completed.”
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