As solar and energy storage projects expand globally, reliable technical support and localized service are essential. At Solis, long-term service excellence means investing in people, strengthening local teams and connecting global expertise with customer needs.
From October 14 to 16, 2026, Solis held its first Global Service Golden Seeds Hands-on Training Program at its Ningbo headquarters to strengthen technical expertise and energy storage delivery capabilities.
Key Takeaways
- Global Training: Three days of hands-on training led by 10+ instructors.
- Service Network: 108 service centres and stations worldwide, supported by 300+ professionals.
- C&I Energy Storage: Over 3 GW in cumulative global shipments of 50–125 kW C&I hybrid energy storage inverters.
- Localized Support: A 2-hour response and 24-hour problem-resolution standard being extended overseas.
- Partner Enablement: Free on-site support for partners’ first C&I ESS installation and commissioning.
1. How Does Solis Train Its Global Service Teams?
Golden Seeds Program: Turning Knowledge into Practical Skills
The three-day Golden Seeds Program brought overseas frontline technical professionals to Solis headquarters for theoretical learning, hands-on practice and on-site observation.
Led by more than 10 instructors, training covered five key areas:
- Energy storage inverters
- Residential Energy Storage Systems (ESS)
- Commercial and Industrial (C&I) ESS
- SolisCloud monitoring and management
- Service procedures and policies
The program aimed to strengthen technical expertise, practical installation skills and localized service delivery.
At the opening session, two Solis representatives shared their expectations for the program.
Henry:
“That’s exactly why we launched the Golden Seeds Program — you are the first batch of our most promising talents, and I expect you to fully master our products here and then back to inspire and elevate your teammates around the world.”
Chaz:
“The curriculum combines theoretical learning and hands-on practice, with emphasis placed on practical training to help you become competent in energy storage business delivery.”
The Golden Seeds Program goes beyond individual training. By encouraging participants to share their knowledge and experience with local colleagues, Solis aims to extend the benefits of technical training across its global service organization.
Voices from the Golden Seeds Participants
The program also provided an opportunity for colleagues from different markets to connect, exchange experiences and strengthen collaboration.
Edouard:
“Thank you @Robert @Molvina @Zoe for the training and the remarkable organization. I hope we will meet again soon for part 2.”
Carlos:
“It was very nice to meet you all, very glad to have this team, hope we can continue working together and sharing in the future! Thanks HQ team to make this happen!”
Elisabetta:
“I’ve arrived home safely, taking with me the wonderful emotions and memories of these fantastic days. A big thank to @Robert @Molvina and all HQ for organizing the training and for the amazing hospitality! It’s been a truly special experience!”
These experiences reflect the collaborative spirit behind the program and the value of building a connected, knowledgeable global service team.
Established in 2005, Ginlong (Solis) Technologies (Stock Code: 300763.SZ) is one of the world’s most experienced and largest manufacturers of energy storage and PV string inverters. Presented under the Solis brand, the company’s portfolio delivers advanced, reliable solutions for both on-grid and off-grid applications, with a strong focus on hybrid and storage technologies that maximise renewable energy use. Backed by world-class R&D, rigorous international certifications, and a global supply chain, Solis tailors its products to meet the needs of each regional market, supported by local expert teams. For more information, visit: www.solisinverters.com/pk
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