AirlineRatings, the only global website that rates airline safety and products, evaluates airlines using major safety and government audits along with 12 key factors. These factors include fleet age, passenger reviews, profitability, safety rating, product rating, innovation, and future fleet orders.
For 2024, Qatar Airways has been named the airline of the year, taking the top spot due to its excellent service and innovation. This achievement puts Qatar Airways ahead of previous winners like Air New Zealand, which was the top airline in 2023.
Geoffrey Thomas, the editor-in-chief at AirlineRatings.com, explained in an interview, “In our objective analysis, Qatar Airways excelled in many key areas, although the scoring was very close for the top five. Qatar Airways won due to very positive passenger reviews across its business class and economy cabins.”
This year, Korean Air secured second place, followed by Cathay Pacific Airways in third, Air New Zealand in fourth, and Emirates in fifth.
Besides the overall rankings, AirlineRatings.com also recognized airlines in various specific categories. Qatar Airways was named the best business class for the fifth consecutive year and also received the award for best catering.
These awards highlight Qatar Airways’ dedication to providing outstanding service and customer satisfaction, making it a leader in the aviation industry. The recognition also reflects the high standards maintained by the top airlines, ensuring safety, comfort, and innovation for passengers worldwide.
