United Bank Limited- UBL is awarded as the Best Digital Bank of Pakistan in 2020 by Pakistan Banking in terms of the latest technological ability that the bank uses in its products and innovation and its services.
UBL till now has brought it’s forth several innovations that are to serve the overall financial needs of Pakistanis. In just keeping it with its brand attributes as it being the leading progressive as well as an innovative bank of the country; UBL in collaboration with Infobip has also introduced other financial convenience like WhatsApp Banking for over 10 million customers.
It is an option of self-service that is for all its customers in order to deliver an interactive solution for customer like for all their banking queries on the most preferred and easy communication channel. However, now through WhatsApp, that is the most convenient channel, all UBL customers will now be able to get financial assistance as at their fingertips within no time.
UBL WhatsApp Banking would easily assist the customer regarding their queries and enquires about any product, registration for any complaint, any information regarding tracing of UBL Branches, or to get information of any specific topic and a lot more.
Sharjeel Shahid, the Group Executive Digital Banking, commented as UBL has the time and perhaps introduced products as well as the services that offer customers the maximum level of expediency.
However, he added that with our digital footprints and the technological know-how regarding our systems, we just want to bring an ultimate banking experience for our customers and this new service of “WhatsApp” is just another step in this direction that will lead towards more betterment.
